Why Join?

Changing any aspect of your service is an important decision and the move to join Vets Now as your Out Of Hours provider is not one we expect you to take lightly, however we hope that the reasons below will help make the decision a little easier:

  • Senior vet examines dogWe are the UK's leading provider of Out Of Hours emergency care with a proven track record, seeing over 6,000 cases every month.
  • We are independent and only provide Emergency and Critical Care.
  • We strive to operate to the highest professional standards which is why we have appointed a full time Clinical Director Amanda Boag MA VetMB DipACVIM DipACVECC FHEA MRCVS and an independent clinical board to drive our clinical standards.
  • Our clinics are staffed at night by Veterinary Surgeons and Veterinary Nurses who are employed by us and who have chosen to focus entirely on small animal emergency care (and they never work consecutive day and night shifts!)
  • We understand that delivering an excellent level of service to your clients is paramount, therefore we provide your practice with client literature which explains how our service works and how to get in touch with us. We'll also provide you with maps and directions to our clinic in order for you to provide this important information to your clients in advance, should they ever have to use our service.
  • Our Vets never work alone durinfg Out Of Hours, they have a team of other Vets across our network of clinics to provide support.
  • Clinic staff are not paid on a commission scheme, ensuring no conflict of interest with your practice.
  • We have the flexibility to tailor core services to meet your practice's Out Of Hours requirements.
  • We have dedicated regional support teams who work alongside the clinic teams to ensure we continue to focus on improving both our clinical and client care standards.
  • We organise the UK's largest Emergency and Critical Care Congress, bringing together the world's leading Emergency and Critical Care speakers to the UK.
  • Vets Now offers discounted rates to Member Practices for our CPD courses.
  • We are Investors In People accredited; putting our own staff at the heart of our success.

For examples of the literature we provide for your clients why not download the following pdf's

View our Vets Now client leaflet
A sample map and directions to one of our clinics