When did Vets Now start?
Who Founded Vets Now and why?
Where was the first Vets Now Clinic?
How many staff do Vets Now employ?
What is the ratio between Vets, Vets Nurses and Receptionists?
How many patients do you treat a month?
What are the most common types of emergencies?
Are your costs higher than daytime practice?
What are the organisation's plans for the future?
Will you be expanding in to Europe?
How much did the new build for Vets Now cost?
How has Vets Now been affected by the recession?
In what way is Vets Now leading the way in the provision of Emergency and Critical Care in the UK?
When did Vets Now start?
Vets Now was founded in December 2001
Who Founded Vets Now and why?
Vets Now was founded seven years ago when Veterinary Surgeon Richard Dixon, saw a gap in the market for not only providing an alternative to the ‘on call’ service which vets are required to provide by the Royal College of Veterinary Surgeons, but to providing a dedicated Emergency and Critical Care service for pets.
Where was the first Vets Now Clinic?
The first Vets Now clinic opened in Glasgow.
How many staff do Vets Now employ?
370
What is the ratio between Vets, Vets Nurses and Receptionists?
25% Veterinary Surgeons, 35% Veterinary Nurses, 25% Receptionists and 15% Support Office staff
How many patients do you treat a month?
We treat around 5000 small animal emergencies ever month.
What are the most common types of emergencies?
Vomiting puppies, RTAs, wounds eg stick injuries, whelping problems, blocked cats, lameness, collapsed dogs, chocolate poisonings in dogs
Are your costs higher than daytime practice?
Like any Out Of Hours provider, whether it is veterinary care or not, that service provider will usually charge a premium for that service. Our pricing structure includes an initial Out Of Hours fee and then any treatment given is charged thereafter. Our treatment fees are comparable with the upper end of daytime practice charges, not only because Vets Now is operating an Out Of Hours service, but because Vets Now provides a dedicated emergency service through our team of highly skilled veterinary professionals who have trained specifically in the field of emergency care.
What are the organisation’s plans for the future?
Vets Now will continue to expand its service in the UK, offering veterinary professionals and pet owners in more areas a dedicated Out of Hours emergency service. Our clinic in Glasgow will from 1 September offer 24 hour a day emergency care, seven days a week therefore all Vets Now Member Practices will be able to refer cases needing emergency treatment at any time of the day.
Will you be expanding in to Europe?
Like any growing organisation, we will undertake considerable research before launching services in new areas and at the moment, we are investigating expansion opportunities outwith the UK.
How much did the new build for Vets Now cost?
The new Vets Now building cost £2.8 million.
How has Vets Now been affected by the recession?
Although the economic climate in 2009 is extremely tough, there continues to be a clear demand for our service and we will be opening several more clinics throughout the UK this year.
In what way is Vets Now leading the way in the provision of Emergency and Critical Care in the UK?
One of the most important milestones in Vets Now’s history has been the appointment of Amanda Boag, Clinical Director for Vets Now. Amanda ensures that Vets Now staff not only have access to the best technology, but also to the best training and development to enable them to develop their veterinary knowledge and clinical skills. A world renowned specialist in Emergency and Critical Care medicine, Amanda role in looking to the future to learn about advances in Emergency and Critical Care medicine will enable the organisation to continue to shape the future of ECC within Vets Now and the veterinary profession as a whole. Vets Now has effectively created a new sector of medicine within the UK and developed this hugely within the last seven years. With the experience and skills of Vets Now’s Veterinary Surgeons and Veterinary Nurses in this area, our clinics are now able to save patients that would have died previously.